DM your own account at 8pm on a Tuesday.
Then send a second message no automation could answer — “I had filler two years ago and I think it migrated.” Time the human response.
Someone who just watched a lip filler Reel at 9pm is in-market for about an hour. A reply on Monday morning reaches a different person who has already made a different decision.
This isn’t a competence problem. It’s structural. Engagement peaks nights and weekends; staffing doesn’t. Your front desk handles DMs between clients, with no follow-up past the first reply and no compensation tied to booking anything. And the best closer in the building is the most expensive and least available person in it.
Instagram gives a business 24 hours to reply to a DM before the platform starts rejecting the message. A Saturday-night inquiry left until Monday hasn’t just gone cold — the door is technically shut.
Answering a stranger’s DM at 9pm on a Saturday is a staffing problem.
We spread the cost across a portfolio, so one location doesn’t carry a weekend headcount.
A named rep owns your inbox. Every DM, comment, Story reply and lead form gets a human response, then a 10–14 day cadence across DM, SMS, email and phone until she books or opts out. We qualify before we book, because a consult slot filled by someone who was never going to buy is a real loss, not a neutral one.
Every clinical question — candidacy, safety, aftercare — escalates to your staff in writing. Every time. We don’t give medical advice and we don’t pretend to.
Your Instagram links to your Meta Business Portfolio, you add us as a partner, and you grant messages-and-insights permission only. Not ads. Not content publishing. You revoke it in two clicks, any time, without calling us.
More patients from the ad spend you have already committed.
You’re buying the difference between a lead that gets answered and one that doesn’t. Your agency’s job is to create demand, and it’s doing it. What happens to a lead after it arrives is a different job, with a different skill, done by a different kind of person.
$3,000 a month, plus $100 when someone shows up.
Up to 200 inquiries a month, worked live from 8am Eastern to 10pm Pacific, Monday through Friday — by people paid on whether someone sits down.
If we were paid per booking, we’d book anyone. Paid on shown means we qualify before we book, we confirm relentlessly, and we chase the no-shows — because we don’t get paid until someone is in your chair.
Agencies in this category guarantee booked consultations. Without a deposit policy, industry show rates run around 58%, so fifteen booked is roughly nine people actually in the chair — on an all-in cost of $3,500 to $6,500 a month.
We convert inbound. If your content and ad spend stop producing inquiries there is nothing to convert, and any number we promised would be a number about your marketing, not about our work. What we commit to instead: live human coverage 8am Eastern to 10pm Pacific, weekdays, for the inquiries automation cannot handle — and multi-channel follow-up on the no-shows and reschedules a front desk cannot chase. See the one thing we do guarantee →
Requires at least $1,500 a month in active paid social spend. Below that there aren’t enough inbound leads for anyone to hit the number, and we won’t take the money pretending otherwise.
Book a 20-minute call →From her first DM to a shown consult.
The Cost Per Shown Consult Calculator
Your ad spend, your lead volume, your consult-to-treatment rate, your average ticket. See what an unanswered inbox is costing you.
Calculate What My Inbox Is Costing Me →Same team, three other places your patients are waiting.
Workplace clusters are where we start. These run alongside it, or on their own.
Your patient spends more of her week with co-workers than with anyone else. We find the people in the buildings around your practice, verify them, and run the outreach that gets them in the room.
When one employer is already sending you five or six patients, that's a conversation with HR — a formal perk program, an on-site talk, a booked room of prospects instead of one at a time.
The cheapest audience you own is the one that already paid you once. We work your dormant records — including the outcome survey that earns the follow-up — and bring lapsed patients back in.
Built in B2B
Not a call center. Not juniors reading scripts.
The person answering your DMs has spent twenty years on the phone with executives. Not a chatbot, and not a junior reading a script.
While the industry automates its outreach, we staff ours with career closers — people who have spent decades on the phone with executives and high earners, the same people who buy these services. That experience is the product.